Vice President & General Manager, Security & Biometrics https://whatsnext.nuance.com/author/brett-beranek/ A blog featuring thought leadership, technology insights, and innovation news Wed, 12 Jun 2024 14:45:26 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.5 Voice biometrics: Five myths that prevent companies from reimagining customer authentication https://whatsnext.nuance.com/customer-engagement/now-is-the-perfect-time-for-voice-biometrics-in-authentication-and-fraud-prevention/ Tue, 14 Nov 2023 13:00:00 +0000 https://whatsnext.nuance.com/?p=635761 […]

The post Voice biometrics: Five myths that prevent companies from reimagining customer authentication appeared first on What’s Next blog.

]]>
Nuance Gatekeeper biometric authentication is now available on the Genesys AppFoundry https://whatsnext.nuance.com/customer-engagement/authentication-fraud-prevention/genesys-customers-gain-added-security-with-nuance/ Wed, 29 Mar 2023 12:00:00 +0000 https://whatsnext.nuance.com/?p=582383 […]

The post Nuance Gatekeeper biometric authentication is now available on the Genesys AppFoundry appeared first on What’s Next blog.

]]>
The fraud landscape is rapidly evolving. So we’re evolving voice authentication even faster. https://whatsnext.nuance.com/customer-engagement/evolution-of-fraud-trends-in-2023/ Mon, 20 Feb 2023 13:00:00 +0000 https://whatsnext.nuance.com/?p=568998 […]

The post The fraud landscape is rapidly evolving. So we’re evolving voice authentication even faster. appeared first on What’s Next blog.

]]>
How Gatekeeper biometric authentication detects and beats synthetic voices https://whatsnext.nuance.com/customer-engagement/detect-and-beat-synthetic-voices-with-biometrics/ Mon, 13 Feb 2023 13:00:00 +0000 https://whatsnext.nuance.com/?p=567281 […]

The post How Gatekeeper biometric authentication detects and beats synthetic voices appeared first on What’s Next blog.

]]>
Credit unions fight fraud and transform member engagement with biometric authentication https://whatsnext.nuance.com/customer-engagement/credit-unions-fight-fraud-with-biometric-authentication/ Mon, 21 Nov 2022 13:00:00 +0000 https://whatsnext.nuance.com/?p=507188 […]

The post Credit unions fight fraud and transform member engagement with biometric authentication appeared first on What’s Next blog.

]]>
It’s time to rethink customer authentication https://whatsnext.nuance.com/customer-engagement/time-to-reset-customer-authentication-with-biometrics/ Tue, 25 Oct 2022 14:00:00 +0000 https://whatsnext.nuance.com/?p=266624 […]

The post It’s time to rethink customer authentication appeared first on What’s Next blog.

]]>
Deepfakes vs biometric security. (And why voice biometrics still wins.) https://whatsnext.nuance.com/customer-engagement/deepfakes-vs-biometric-security-why-voice-still-wins/ Thu, 23 Jun 2022 12:00:00 +0000 https://whatsnext.nuance.com/?p=398953 […]

The post Deepfakes vs biometric security. (And why voice biometrics still wins.) appeared first on What’s Next blog.

]]>
Deutsche Telekom delivers more intuitive and secure authentication with Nuance Gatekeeper https://whatsnext.nuance.com/customer-engagement/voice-biometrics-helps-telcos-improve-authentication/ Tue, 17 May 2022 12:00:00 +0000 https://whatsnext.nuance.com/?p=389402 […]

The post Deutsche Telekom delivers more intuitive and secure authentication with Nuance Gatekeeper appeared first on What’s Next blog.

]]>
Telcos and SIM swap fraud: protecting consumers and mitigating risk exposure https://whatsnext.nuance.com/customer-engagement/protecting-telco-consumers-and-mitigating-risk-exposure/ Fri, 16 Jul 2021 04:00:00 +0000 https://whatsnext.nuance.com/?p=215673 […]

The post Telcos and SIM swap fraud: protecting consumers and mitigating risk exposure appeared first on What’s Next blog.

]]>
It’s time to forget passwords for good, and rethink World Password Day https://whatsnext.nuance.com/customer-engagement/forget-world-password-day-biometric-technology-arrived/ Wed, 05 May 2021 16:38:57 +0000 https://whatsnext.nuance.com/?p=195967 […]

The post It’s time to forget passwords for good, and rethink World Password Day appeared first on What’s Next blog.

]]>
Meeting customers across voice and digital channels with intelligence https://whatsnext.nuance.com/customer-engagement/impact-omni-channel-engagement-with-integrated-security/ Thu, 01 Apr 2021 15:13:05 +0000 https://whatsnext.nuance.com/?p=185199 […]

The post Meeting customers across voice and digital channels with intelligence appeared first on What’s Next blog.

]]>
The case for password-less authentication: Forgotten passwords lead to lost crypto investments https://whatsnext.nuance.com/customer-engagement/biometric-authentication-protects-investments/ Thu, 28 Jan 2021 18:16:48 +0000 https://whatsnext.nuance.com/?p=162589 […]

The post The case for password-less authentication: Forgotten passwords lead to lost crypto investments appeared first on What’s Next blog.

]]>
Five digital security trends to watch in 2021 https://whatsnext.nuance.com/customer-engagement/digital-security-trends/ Mon, 21 Dec 2020 13:30:00 +0000 https://whatsnext.nuance.com/?p=151528 […]

The post Five digital security trends to watch in 2021 appeared first on What’s Next blog.

]]>
The fight against fraud https://whatsnext.nuance.com/customer-engagement/the-fight-against-fraud/ Mon, 16 Nov 2020 13:00:00 +0000 https://whatsnext.nuance.com/?p=135220 […]

The post The fight against fraud appeared first on What’s Next blog.

]]>
Preventing fraud and safeguarding critical assets – with password-free banking https://whatsnext.nuance.com/customer-engagement/preventing-fraud-and-safeguarding-critical-assets/ Thu, 24 Sep 2020 14:35:35 +0000 https://whatsnext.nuance.com/?p=124301 […]

The post Preventing fraud and safeguarding critical assets – with password-free banking appeared first on What’s Next blog.

]]>
Nuance Named Leader: Delivering on a vision of biometrics for both convenience and security https://whatsnext.nuance.com/customer-engagement/nuance-named-leader-for-biometrics-vision/ Thu, 03 Sep 2020 13:00:00 +0000 https://whatsnext.nuance.com/?p=108774 […]

The post Nuance Named Leader: Delivering on a vision of biometrics for both convenience and security appeared first on What’s Next blog.

]]>
Client Insights & Intel, part 1: BNY Mellon discusses multi-channel fraud detection and layering authentication in the evolving world of COVID-19 https://whatsnext.nuance.com/customer-engagement/bny-mellon-nuance-multi-channel-fraud-challenge-discussion/ Tue, 28 Jul 2020 16:36:48 +0000 https://whatsnext.nuance.com/?p=85260 […]

The post Client Insights & Intel, part 1: BNY Mellon discusses multi-channel fraud detection and layering authentication in the evolving world of COVID-19 appeared first on What’s Next blog.

]]>
Client insights & intel, part 2: Prudential Financial leverages AI-powered technology to prevent fraud, empower their agents and simplify the customer experience https://whatsnext.nuance.com/customer-engagement/prudential-nuance-discuss-fraud-prevention/ Thu, 16 Jul 2020 13:54:57 +0000 https://whatsnext.nuance.com/?p=79124 […]

The post Client insights & intel, part 2: Prudential Financial leverages AI-powered technology to prevent fraud, empower their agents and simplify the customer experience appeared first on What’s Next blog.

]]>